2021年12月英語四級考試真題-聽力長對話（第一套）

2021年12月英語四級考試真題-聽力長對話（第一套）

　　【Section B】

　　Conversation 1

M: Hello. You're through to customer service. This is Michael speaking. Before we continue，(8) I just want to make you aware that this call is being recorded and may be used in the future for training purposes. What can I help you with today？

W: Hi, my name is Gene Semen. I recently bought an office chair from your company. (9) But I returned it about a week ago. I'm just calling to inquire when I would be able to get my money back. It says on your website that your company will pay back the money within three working days of view receiving the returned item，but it's been five working days and I haven't received anything.

M: I'm sorry to hear that Mrs. Semen. What's your customer reference number please？

W: It's 389460.

M: OK. 389460. I'm just looking on the system here and according to our records the chair you returned was received by our warehouse on Friday morning. The payment was made on Wednesday，but there seems to be a problem with your card number.

W: My card number? (10) Oh, maybe it has something to do with my new card. It was sent to be on Tuesday. Maybe the bank cancelled my old one before you made the payment.

M: Well, (11) you'll need to update your car details directly on our website，just make sure you're logged in and then under the description of your personal information，you should see an option for dating payment methods.

W: I am logged in and I'll give that a go.

M: I'll make a note here on the system for you so that the payment will be made tomorrow morning.

W: Thank you very much.

Question 8. Why does the man have his conversation with the woman recorded？

第8題考察的是對話中男人錄制對話的原因。在對話第一回合男人就表明了目的，說到了for training purpose，通過表達目的單詞for和關鍵詞purpose，進行判斷。

Question 9. What is the woman's purpose of calling the furniture company？

第9題考察的是對話中女人給家具打電話的原因。正確答案與原文材料單詞完全一致。通過女人的轉折詞but之后可以找到選項關鍵詞return，并且后一句緊接著就說到get money back，直接可以進行判斷。

Question 10. What does the woman say about her bank card？

第10題考察對話中的細節。男人表示女人的銀行卡出了一些狀況，女人立刻解釋說是因為has something to do with my new card，并且補充說到舊卡已被銀行cancel，所以可以判斷答案。

Question 11. What does the man advise the woman to do？

第11題考察對話結束男人對女人的建議。正確答案與原文材料完全一致，找到動詞update，并且對照選項，完全符合。

Conversation 2

M: I'm getting a bit hungry.

W: Yes, me too. I'm starving. Are you going to prepare a meal for us？

M: No, sorry，(12) I'm actually pretty worn out. Let's just go out somewhere close to eat.

W: Well, I think we should stay in and save some cash. Can we get a meal delivered？

M: Yeah, great. (13) I'll use that food delivery app on my phone. What do you want, like chicken, hamburgers or fish and chips？

W: Oh, can we stay away from the junk food？How about something healthy？

M: OK, well, there's a place that does salads.

W: Let me have a look at that. Yeah，that looks delicious, but, to be honest, I'd prefer something hot, not cold.

M:How about Indian food？

W: (14) That's not the kind of hot I mean. I'm just not a fan of sauces that make me sweat and cry. I need something mild.

M: Okay，so would you consider Mexican？ No，sorry，there's also very hot pepper in that. Would you like some Italian food, perhaps？It's a bit heavy，but it's great food for a cold night like this.

W: Pizza，spaghetti with creamy sauce. I know it's really tasty and great comfort food，but it's too fattening for me. I'm trying to keep a slim figure, you know.

M: (15) You're really difficult to please. Well, there's a nice Chinese restaurant that delivers.

W: Yes, I love Chinese food. Let me see, oh, it's 15 kilometers away.

M: That's a bit too far away. Do you feel like Vietnamese food then？

W: Yeah, awesome. It's healthy and we can afford it.

M: Great. Let's order Vietnamese right away.

Question12. Why isn't the man going to cook？

考察男人不做飯的原因。正確答案與原文有替換關系，男人表達說I'm pretty worn out，表示他現在非常疲憊，worn out=exhausted，得出答案。

Question13. What does the man say he'll do on his phone？

原文中男人說到使用手機APP，是為了food delivery，所以直接和正確答案符合，原文中省略了選項中的動詞order，但含義不變。

Question14. What does the woman think of Indian food？

考察對話中女人對印度菜的態度。此題需要通過語義推理，所以較難。原文中提到I'm not a fan of sauces that make me sweat and cry，通過這句表達，說明女人不喜歡spicy，可以得到答案。

Question15. What does the man think of the woman?

考察對話中男人認為女人是什么樣的人。此題同樣需要通過語義進行推理，也相對較難，男人表達說you are really difficult to please，說明男人認為女人對食物的選擇非常挑剔，故而推出答案，說明女人非常picky about food。

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